We respect your right to privacy and have put in place security measures for your personal data, along with ensuring that your personal data is managed in accordance with applicable data privacy regulations.
Please note that Digital Creation is the Data Controller of your personal data. The principles set out in this Privacy Notice apply to all instances in which Digital Creation receives your personal data, as a Data Controller, for the purposes described in this notice. Those purposes represent the processing of data, so that we are able to complete and follow your requests on our website.
What information we collect
The personal data that we collect through this website is only collected once we have your consent to do so, or if it is needed to provide (and improve) our service to you.
Where personal data is collected on the website, we will give details on why your personal information is needed and how it will be used, unless it’s obvious.
- Information you provide us with
When using the site, you may provide personal data that we collect. Examples of personal data include name, email address, phone number, and country. You may provide us with personal data in various ways on our website, for example, when you subscribe to one of our newsletters or fill out the form on our /contact-us page.
- Automatically collected information
When a user visits our website, we automatically collect information from the user’s device, using various technologies, such as cookies. Examples of automatically collected information includes one’s IP address, web browser or device type. We may also use technology to collect information regarding a user’s interaction with email messages that we send out, such as open & click data.
- Information from other sources
We may collect information, including personal data, from third parties and sources, such as our partners, advertisers, and integrated services. If we associate or combine information from other sources with personal data that we collect through this website, we will treat this information as personal data in accordance with this policy.
Children’s privacy protection
Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.
How we use the information we collect
We use the information we collect for a variety reasons, pertaining to the provision of services, as follows:
We use information to operate and enhance all the features of this website, to provide services and information requested by website visitors.
- Improvements to the website
We use information to understand and analyze the preferences and user behavior of our website visitors. This allows us to improve the functionality of the services we provide, and develop new services & features. All data used for this purpose is processed anonymously.
We may use contact information to contact users of the website for administrative purposes, and to inform them of updates relating to the products and services we offer. You have the ability to opt out of any promotional communication, as per the section below, under ‘Your Rights’.
- Cookies and Tracking Technology
We use automatically-collected information and other information collected on this website, through cookies and similar tracking technology. This helps us personalize our services, as follows:
- Remembering a user’s information, inputted on the website in previous visits, so that the user will not have to re-enter the information during subsequent visits
- Provide personalized advertisements, content, and information
- Monitor and analyze the effectiveness of the website and third-party marketing activities
- Monitor aggregate site usage metrics, such as the total number of visitors on the website or pages viewed
- Track your entries and submissions on the website.
How long we store your data
How we protect your data
We take security very seriously and are committed to keeping your information safe. We go to great lengths to ensure the security of our systems, via SSL encryption on our website, and the information we use is shared only with people who must have access to it, for administrative purpose.
That being said, no service is guaranteed to be completely secure. We can clarify the procedure, if you have any concerns that your personal information has been put at risk. Please get in touch with us straight away.
When we will share your data
We will never sell your personal information, but we may share it with others in the following ways:
- When employing other companies to provide a service
We work with third party services who provide website development, hosting, maintenance, and other services for us. These third parties may have access to or process personal data, as part of providing these services to us.
- Legal compliance
We may disclose personal information if required to do so by law, or to otherwise cooperate with law enforcement or governmental agencies.
We reserve the right to disclose personal data in order to take precautions against liability, or protect ourselves or others from fraudulent or unlawful uses or activities.
You may change your mind at any time, and ask us to stop using your information – for example, you can unsubscribe to marketing emails or opt out of cookies.
You may request a copy of your information any time.
You may ask us to correct, delete, or only use your information for certain purposes.
The exceptions to these rights include the following: when access to personal data would reveal personal information about another individual, or if we are legally prevented from disclosing such information. In addition, we may retain data even if you withdraw your consent, when we can demonstrate that we have a legal requirement to process your data.
How to contact us or file a complaint